Firstly, please be sure to complete the entire KYC verification process within 15 minutes, and do not refresh the browser at any time during the application process.
If you take longer than 15 minutes or refresh the browser, you must wait 30 minutes before trying again.
If you are Vietnamese citizen, you can choose to use your passport or Identity card.
If you are not Vietnamese, please use your passport only for KYC application.
Furthermore, please make sure the photos you submit meet these requirements:
- Photos must be in PNG or JPEG (.jpg .jpeg .jpe .jfif .jif) format and under 5Mb.
- Photos must be clear and high-resolution, with all information clearly visible.
- Photos and documents must not be edited or manipulated.
- Color photos only.
- ID must be valid (for example, passports that have expired will not be accepted).
- Your face must be clearly visible.
- Only one person per photo.
The KYC verification may take about 1-2 working days. If you have any issues or inquiry, please send us a request HERE
The advantage of KYC verified account can be seen in the table below: