How can I contact customer support?

Please note that we only support request in English or Vietnamese.

Our Customer Care Representatives are available from 8 am to 5 pm, Hanoi time (GMT+7), Monday - Friday. 

You can contact our support team via the chat button located at the lower right of Sencoinex web site during our work time, or submit your request at https://sencoinex.zendesk.com/hc/en-us/requests/new